Our Approach
No-one knows your organisational challenges better than you. Medsec assists you to identify the underlying impediments to organisational best practice and work with you to develop appropriate, strategy, policy and procedures to align your business practices with your strategic priorities. Contact Medsec today for your free Strategy Session.
Change Management
Medsec’s change management services are specifically designed to optimise change management initiatives undertaken in the Australian and New Zealand health sectors. Medsec services are tailored to ensure all relevant drivers and impediments to change are recognised and appropriately managed. Medsec Change Management services include:
Change Ready Training and Audits
Current State Assessment
Gap Analysis and Current Process Mapping
Overarching Strategy and Change Initiate Allignment
Change Path Design and Implementation
Change Initiative Business Case Development
Communication Strategy Design and Implementation
Resource Planning and Allocation
Project-wide Change Leadership
“Change Champion” Selection and Training
Resistance Identification and Assessment
Resistance Management including use of CRM
Alignment Strategy Design
Alignment Strategy Implementation
People Development and Training
Team Building, Development and Training
Target State Mapping and Evaluation
Change Project Implementation and Oversight
End-to-End Change Project Management
Change State Monitoring and Benchmarking
Continual Change Organisational Readiness
Governance
Appropriate governance determines the quality of decision making and is the most reliable predictor of organisational capacity and patient outcomes. Medsec puts governance first and works with Australian healthcare providers to develop and implement best practice governance policy and procedures across the organisation. Medsec governance services include:
Governance Audit
Governance Training
Governance System Development
Governance System Implementation
Governance Project Management
Governance Failure Response Services
"Brett has written many key governance, policy and process documents which have now been implemented and successfully tested with real examples. His input has lowered the risk to our organisation and provided clear guidance in many important areas…I would recommend Brett to any organisation."
- Dr David Andrews, CEO, Royal Australian and New Zealand College of Ophthalmologists.
Compliance
Compliance failures represent an avoidable and unacceptable risk to the Australian health sector and patient outcomes. Medsec understand the importance of compliance to healthcare providers and work with clients to develop and implement compliance best practice policy and procedures across the organisation. Medsec compliance services include:
Compliance Audit
Compliance Training
Compliance Failure Services
Compliance System Development
Compliance System Implementation
Compliance Project Management
Transformation
Organisational transformation is the default operational reality behind all leading Australian healthcare organisations. Whether at the level of transitioning operating procedures or the evolution of overarching business models, transformational capacity is one of the most reliable predictors of organisational quality. Medsec assist healthcare providers to develop and deploy transformational capacity across the organisation. Medsec transformation services include:
Transformation Training
Transformation Capacity Audit
Transformation Capacity Planning
Transformation Capacity Development
Transformation Capacity Implementation
Transformation Project Management
Transformation Failure Services
Risk
The identification and management of organisational risk is a core governance competency. A failure to identify and appropriately manage risk is the leading cause of organisational failure. Medsec understand the centrality of risk identification and management and work with healthcare providers to develop and implement appropriate risk identification and management systems at all levels of the organisation. Medsec risk services include:
Risk Audit
Risk System Development
Risk System Implementation
Risk Training
Risk Mitigation
Risk Management
Regulatory
Healthcare providers operate in a complex, highly regulated environment. Ensuring appropriate regulation requires Australian organisations to inform and respond to emerging regulatory trends. Medsec understand the role that healthcare providers play in shaping the regulatory landscape and work with clients to ensure that their priorities are recognised and accommodated at all levels of government. Medsec regulatory services include:
Regulatory Audit
Regulatory Impact Analysis
Regulatory Agenda Analysis
Regulatory Strategy Development
Education
Australian Specialist Medical Colleges are the backbone of medical excellence and innovation. Medsec understand the role of specialist medical Colleges and their operating environment. Medsec assist specialist medical colleges to satisfy accreditation requirements and build appropriate governance structures. Medsec education services include:
Policy Evaluation and Development
Complaint System Design
Appeal System Design
Dispute Resolution Services
Evaluation and Development
Accreditation
College Governance
Risk Identification
Risk Management & Training.
Legal
Medsec leverage 20 years experience advising Australian healthcare organisations to provide unparalleled specialist medical sector legal services to clients. Medsec legal services include:
Healthcare Law Advisory
Legal Compliance
Corporate Governance
Directors Duties
Dispute Management
Commercial Law
Procurement
Ensuring that your organisational needs are met on time and on budget is critical to effective healthcare delivery. With almost two decades advising medical suppliers and purchasers alike, Medsec understand how to establish and optimise supply relationships to build service level reliability and decrease organisational risk. From tendering, offer evaluation, contractual formulation and government procurement practices, Medsec can ensure that your organisations supply and procurement processes are on track. Medsec procurement services include:
Purchase and Supply contracts
Procurement Strategy Evaluation
Procurement System Audit
Procurement System Development
Procurement System Implementation
Contract Risk Assessment
Contract Administration Effectiveness
Dispute Resolution
Strategy
Strategy has never been more important to organisational success. Getting the who, what, where, why and when correct is critical to achieving appropriate organisational alignment and delivery on strategic priorities. Medsec work with clients to identify strategic priorities and assist the translation of those priorities into sustainable healthcare delivery systems. Medsec strategy services include:
Strategy Audit
Strategy Development
Strategy Implementation
Strategy Evaluation
Strategy Training
Analysis
Issues can arise at anytime and at Medsec we understand the value of obtaining a timely second opinion. Medsec’s free Strategy Sessions provide a confidential opportunity to clarify the relative significance and nature of emerging issues, providing clients with greater clarity, insight and options. Medsec Strategy Sessions are generally limited to 45 minutes and provide an invaluable opportunity to progress your critical thinking. Contact Medsec now to organise your free Strategy Session and begin to see the road forward more clearly.
“Strategy Sessions provide an objective, confidential and complementary sounding board. Potential clients frequently use the service as a method to ascertain Medsec’s capacity to assist their business. Existing clients use the service, in combination with other Medsec services, to drive ongoing organisational development. The insights my clients and I gain in 45 minutes is often breathtaking. The Strategy Session Protocol ensures that each session is optimised, efficient and bespoke. Medsec’s complementary Strategy Sessions are a great addition to the Medsec service offering.”
- Brett Saunders